Privacy Policy
Last updated: 05 july 2026
At Dijig, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website, contact us, or place an order.
INFORMATION WE COLLECT
We may collect personal information when you visit our website, place an order, contact us, request compatibility help, or subscribe to updates.
This may include your name, email address, shipping and billing address, phone number if provided, order details, payment-related information, photos or product details you send us, and any messages or support requests.
We only collect the information needed to process orders, provide support, and improve our service.
HOW WE USE YOUR INFORMATION
We use your information to process and ship orders, provide customer support, respond to questions, confirm product compatibility, improve our products and website, and communicate important order or product information.
We may also use your information to handle returns, exchanges, warranty-related requests, or service-related communication.
We do not sell your personal information.
PAYMENT INFORMATION
Payments are processed securely through trusted third-party payment providers.
We do not store full credit card numbers on our website. Payment providers may collect and process your payment information according to their own privacy policies and security practices.
COOKIES AND ANALYTICS
Our website may use cookies or similar technologies to improve your browsing experience, understand website traffic, and help us improve our content and products.
You can disable cookies in your browser settings, but some website features may not work properly.
EMAIL COMMUNICATION
If you subscribe to marketing emails, we will only send promotional messages where we have your consent or where permitted by law.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
We may still send non-marketing emails related to your orders, support requests, account activity, or product-related service information.
HOW WE SHARE INFORMATION
We may share limited personal information with trusted third parties only when necessary to operate our business.
This may include payment processors, shipping carriers, website hosting providers, email service providers, analytics tools, customer support tools, or business software providers.
These third parties are only provided with the information needed to perform their services.
We may also disclose personal information if required by law or to protect our rights, safety, customers, or business.
HOW WE PROTECT YOUR INFORMATION
We use reasonable safeguards to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, email system, or online service can be guaranteed to be completely secure. Please contact us if you believe your information has been accessed or used improperly.
DATA RETENTION
We keep personal information only as long as necessary for the purposes described in this Privacy Policy.
This may include order processing, customer support, business records, legal obligations, accounting, warranty support, or product support needs.
When information is no longer needed, we will securely delete it, anonymize it, or store it only as required by law.
YOUR RIGHTS
You may contact us to request access to the personal information we hold about you or to ask that incorrect information be corrected.
We may need to verify your identity before completing your request.
THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of those websites. We recommend reviewing the privacy policies of any third-party websites you visit.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date at the top of this page.
CONTACT US
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Dijig
info@dijig.com